Who can be a Tripbod?
Are you in the travel business? You might be working as a local tour operator, guide, accommodation owner of writer....
Or, are you a passionate local? You might love exploring where you live, meeting new people and have a special interest or hobby that you’d like to share with others.
Whoever you are you can make all the difference to travellers who want to make their trip personal and earn extra cash as you go!
What type of experiences can Tripbods offer?
As Tripbods we offer two types of experiences:
One to one local experiences where we live: personal welcomes, cooking, sports, culture, art, walking, photography, nature – in fact, the only limit is your imagination!
Personal trip planning online: personalised travel itineraries, packing lists and self-guided walking maps for independent travellers exploring on their own.
There’s no such thing as a standard experience on tripbod.com – every experience is delivered one-to-one, so no two will ever the same.
Can anyone help me think of ideas?
Sure! Search experiences by other Tripbods for inspiration or use our ready-made templates to create original experiences in seconds. If you need any extra help thinking of ideas, contact us to arrange a free Tripbod consultation – we love helping you make the most of your unique local knowledge.
Is being a Tripbod a full-time job?
No – the great thing about being a Tripbod is that you are 100% control of your schedule.
- - Offer as many or as few experiences as you like
- - Choose the availability of every experience you add to your Shop
- - Accept or decline all booking requests you get directly
- - Make your experiences 'inactive' whenever you want to hide them from your Shop
Why is being a Tripbod great?
Apart from it being fun, free and easy, there are a million more reasons why being a Tripbod is great. Here’s our favourite three:
- - Get paid for the things you love doing locally
- - Show-off what your local area really has to offer
- - Make new friends with like-minded people from around the world
Why is tripbod.com the only place to be a Tripbod?
- - Get your own free Shop
We give you a unique online space to personalise and promote your experiences – it’s free and easy to set-up
- - Stay in control
Have the freedom to offer experiences at times that suit you, to whomever you want, and communicate directly with customers without us interfering
- - Keep 100% of the prices you set
We add our service fee on top of whatever price you want to charge for your experience
- - Be safe and secure
Our secure system handles all payments and communications for you, plus all experiences booked on tripbod.com are covered by our one-of-a-kind insurance policy
- - Promote yourself easily
Use our exclusive Tripbod tools to spread the word about what you’re doing online and offline
Does it cost anything to offer an experience?
No. Add as many experiences to your Tripbod Shop as you like for free and keep 100% of the prices you set for each experience. We add our service fee (15%) on top of this for the customer to pay.
Read more in our policies and terms.
How much do I get paid?
You get paid 100% of the price you set for every experience you offer on tripbod.com. We keep the money paid by the customer when they book until 24 hours after you deliver their experience, then pay you by the method you select in your Tripbod Dashboard.
How does being a Tripbod work?
1.Add new offers quickly
Use our ready-made templates or let your imagination run wild and create unique local experiences and trip planning services from scratch
2.Manage bookings personally
Stay in full control of your bookings – what you accept, when and how often – and even make special offers to customers you want to impress
You keep 100% of the price you list. We add a 15% service fee on top of your price so you don’t take the hit.
How do I add an experience?
Add a new experience here. It's free and takes less than 5 minutes to do.
What is a Shop?
A Shop is your unique space on tripbod.com where you can showcase all the original local experiences you offer, plus personal information you'd like to share about you and your area.
Your Shop name creates a unique URL which you can use to promote your personal space on tripbod.com.
How do I describe my experience?
- Think about the information someone who doesn't know anything about you, your area or your experience would need to know to inspire them to book with you.
- Make it personal and inspire them with your passion.
- Keep your language clear and simple and include the type of words customers might use to search for similar experiences.
For more advice please contact us
How many experiences can I offer?
There’s no limit to the number of experiences you can offer on tripbod.com. Plus, it’s free so you might as well add as many experiences as you can think of to your Tripbod Shop and really stand out from the crowd.
How much should I charge for my experience?
It's completely up to you. Start by thinking about the costs involved in delivering your experience and how much your time is worth.
As a new Tripbod it's a good idea to start with a lower price while you build your reputation.
Search experiences by other Tripbods for ideas of how to price your experience.
How do people find me and my experiences on tripbod.com?
- Your unique Shop URL
Find this in Shop Tools and use it online to promote your experiences on tripbod.com
- In-built SEO system
All experiences you add are automatically search-friendly but you can improve their ranking by adding keyword tags to every experience and using keywords in your experience description.
- Add this tools
Use the "Add this" tools at the top right of every experience page to promote them on Facebook, Twitter, Google plus and a whole host of other online channels
Is it safe to offer experiences?
We take your safety and security very seriously and have several procedures in place to help protect you and the experiences you offer on tripbod.com.
Strict policies and terms
We require all users to register and subscribe to our policies and terms before booking or offering anything on tripbod.com. This helps keep our community safe and an enjoyable place to spend time.
Our unique insurance policy means if the worst ever does happen – and we sincerely hope it doesn’t – we’ve got your back.
Unique approval process
We personally review all experiences before they go live to check they meet our guidelines and don’t jeopardise your safety.
You have the final say
As a Tripbod you can choose to accept or decline any booking requests you receive and which messages you respond to, meaning you have full control over all your customer interaction.
What is an "original Tripbod"?
All Tripbods who have been personally interviewed and verified by a member of our Tripbod HQ team are awarded an "original Tripbod" badge for their Tripbod Shop profile. If you think you should have one or would like to find out more please contact us.
How do I get a Tripbod testimonial for my Tripbod Shop profile?
All Tripbods who have been personally interviewed and verified by a member of Tripbod HQ are given a written testimonial for their Tripbod Shop. To find out how to get a testimonial for your Shop please contact us.
What are the guidelines for what you can and can't offer?
Our guidelines make sure all experiences you create meet the tripbod.com standard:
• Experiences offered must be delivered personally
All experiences on offer in your Tripbod Shop must be personally hosted by you/you and a friend. We are not a venue for the re-sale of experiences available elsewhere or for experiences on behalf of a third party. Similarly, your Tripbod Shop profile should be created in the first person and not used as the face of a business or group.
• No multi-day activities
Experiences must be under 24 hours duration. We are not a tour operator, we are a marketplace for individual, short-duration activities. Trip planning may be given a longer duration as this is an online advice service for multi-day trips and may also be delivered over a period of your choice.
• No packages
Experiences cannot include accommodation or transfers. If transport is necessary to get to the start/end point of the local experience, then you should mention under ‘extra info’ that you can help with these arrangements separately – the same for accommodation.
• Every experience is one-to-one
We do not allow you to offer open-group experiences. tripbod.com allows travellers to book individual experiences not available elsewhere, just for them, just for their trip.
• Responsible and sustainable
We trust you to ensure that every experience you offer sticks strictly within your local laws and makes a positive contribution to the local communities and environments you are interacting with.
• No hidden agendas
Trip planning is a paid for advice service that includes your time only. While you are free to recommend any local businesses and services that suit the needs of the traveller you are helping, these should be based on your unbiased local knowledge, not on any prior revenue sharing agreements.
Managing your experiences
Where can I view the experiences I've created?
You can view all the experiences you've created and their status' in your Dashboard Experience list.
How can I edit my Shop profile?
You can edit your Shop profile at any time in your Dashboard Shop.
How can I edit my experience details?
You can edit the details of any experience you have created in your Dashboard Experience list - just click "edit" on the experience you wish to change.
Can I remove an experience?
You can deactivate or delete any of your experiences whenever you like in your Dashboard Experience list. To deactivate an expeience, click "active" on the relevant experience and its status will change to "inactive". To delete an experience permanently from your Shop, click "delete".
How many experiences can I have in my Shop?
There is no limit to the number of experiences you can feature and offer in your Tripbod Shop.
What is trip planning and how does it work?
Trip planning is personal online travel advice that you can offer to customers before they leave home. You charge for your time only and can specify how you will deliver your advice in your trip planning description.When a customer books they enter their trip start date which is the date your trip planning service must be completed by. Many Tripbods choose a combination of private messaging on tripbod.com, Skype calls and Google mapping to collaborate with their customers and ensure they set off with all the information they need to have the perfect trip.
What are alerts?
Alerts are notfications of all your recent activity on tripbod.com, including messages and bookings. You can view all alerts on your Dashboard homepage and mark them as "read" to delete them from view.
How do I view a new message?
How do I reply to a customer's message?
First click "view full message" on the message you want to reply to from your Dashboard Messages page, then select the type of message you want to send. You can reply with a simple general message or a special offer related to one of your experiences.
What is a special offer?
A special offer is a type of message that you can send to a customer during a conversation with them. It allows you to set a special custom price and other custom details for a particular experience you offer. For example you might want to offer a customer a discount on your experience, or a special price for extra people.
You can also use the special offer to propose an alternative date for a booking you have declined.
How do I make a special offer?
When you "view full message" in your Dashboardyou will see the question asking "What type of message do you want to send?" above the message box. There are 2 options: general message and special offer - general message is selected automatically. Change the selection to "special offer", fill out the fields and then click "send". The customer can then open the special offer message and click to book it.
Can I accept instant bookings?
Not unless you respond to a customer's booking request faster than the speed of light! We want to ensure you have full autonomy and flexibility over every booking and therefore give you a 48 hour booking confirmation period in which you can choose your response. (Any bookings you don't respond to within this time expire and are automatically declined on your behalf). This also encourages a personal connection between you and your customer.
How do I respond to a booking request?
You can respond to booking requests from your Dashboard Messages page or from your Dashboard Shop Bookings. Click "view booking" and then select "accept" or "decline" - you can also add a personal response to your customer.
Every time you receive a booking request you will be sent an email notification and/or and sms alert - you can choose which notifications you receive in your Dashboard Account Notifications.
Do I have to accept every booking?
Not at all. It is completely your choice as to what bookings you accept or decline and for what reason.
How long do I have to respond to a booking request?
You have 48 hours before the booking request automatically expires. The earlier you can respond the better as customers may cancel their bookings if they don't hear from you and choose another experience with a different Tripbod.
Can I change the booking request details?
You cannot edit a customer's booking request but if you'd like to offer them a different date or price for their booking, use the "special offer" response in your message conversation and fill in the fields with the new details.
How do I cancel a booking?
You can cancel a booking that you have accepted at any time in your Dashboard Shop Bookings. Cancellation fees may apply depending on when you choose to cancel - please policies and terms for full details
What happens if I cancel a booking?
You have a 24 hour cooling off period after accepting any booking where no cancellation fees apply – after that please read our cancellation policy for full details.
What happens if my customer cancels a booking?
Your customer has a 24 hours cooling offer period after you accept their booking in which they are entitled to a full refund. After this period please read our cancellation policy for full details of what amount of the customer's payment you are entitled to.
How can I view a customer's booking details?
You can view the booking details of all customer booking requests - past, present and future - in your Dashboard Shop Bookings.
What happens if I’m late or have a last minute emergency?
Please contact us as soon as possible and we'll try our best to contact the customer on your behalf. If possible you should aim to make up any time lost due to lateness or offer the customer an alternative. Any unforeseen emergencies may be covered by our insurance policy - please read our policiesandterms for full details.
What happens if my customer doesn’t turn up?
If your customer doesn't show-up and hasn't cancelled in advance then you are still entitled to 100% of the payment due for this experience. Read our cancellation policy for full details.
Can I accept a tip?
By all means. Just remember that tips/gratuities are optional and that any exchange of money outside the website is not protected or guaranteed by tripbod.com's policies and terms - acccepting any tips offered is entirely at your personal discretion.
What happens if something goes wrong?
If you have an emergency during your experience, please contact the local authorities wherever you are as soon as possible. Please also contact us as soon as you can and we'll try our very best to offer you the support or advice you need.
What happens if my customer wants to book more experiences with me when we're together?
We recommend you encourage customers to make all further bookings with you through tripbod.com. Not only do you still get to keep the full price of what you decide to charge for your experiences (our service fee is added to this, not taken from it), but booking through us means more protection and perks for both you and the customer:
Secure, protected online payments
Automatic insurance for the experience
Private messaging facility
Tripbod HQ support
Builds your Tripbod Shop reputation
Get more reviews and ratings to display publically
How can I get a good review from my customer?
Offer them an experience they'll always remember positively! Ensure they have all the advance information they need to have a great time with you and be clear with any instructions you give. Prompt and polite responses also form a great first impression. Although customers automatically receive a review request from Tripbod HQ, you can also send them a personal message from your Dashboard Messages page to remind them to rate and review your experience.
Why do I need to give you my payment details?
Entering your payment details and keeping them up to date helps us to pay you promptly for all experiences you deliver, wherever you live in the world. We won't share this information with anyone and you can update your payment details at any time to ensure we always have your current information.
Add your payment details
Read our payment policy
Please note that fees vary depending on the payment method you select and that these are your responsibility - read more about this in our payment policy.
Can I change my payment details?
Yes. You can edit your payment details at any time in your Dashboard Account
When do I get paid?
We pay you automatically every 2 weeks for all experiences you've successfully delivered, using the personal payment details you supply in your Dashboard Account. Please note that you are also responsible for any fees attached to your selected payment method. Read more about our payment policy.
Where can I view my payments?
You can view all your payments - pending, due and paid - at any time in your Dashboard Account.
Do I have to pay tax?
We are a venue rather than an employer meaning that you are personally responsible for adhering to the lax legislation in your local territory. Read more in our payment policy.
How do I get paid?
In your dashboard you can select how you would like to be paid. There are four options for how you can receive money
This is probably the best-known online money transfer website and is very trusted. However, PayPal does not offer global coverage and can be expensive. They will take some of the money that we send to you so check how much this might cost. (Moneybookers is a useful alternative to check out.) Find out more on the PayPal website.
this is the most expensive transfer mechanism but helpful if you need to receive cash. However, please check how much it will cost for us to send money to you in your particular destination as is could be around $30, meaning your minimum payout in that case would have to be greater than $30. Find out more on the Western Union website.
The option of transferring money directly to your bank account is only available to Tripbods with British bank accounts at present.
This is now a well-established online money transfer service that has wide coverage and competitive rates. Find out more on the Moneybookers website.
Please note several important points:
- Any currency conversion rates are NOT controlled by us, they are controlled by the money transfer operator (e.g. PayPal).
- Fees vary depending on the method you choose for receiving payment and on where you are based. Please take time and care to select the appropriate method.
- Most importantly, you are responsible for paying all taxes liable in your jurisdiction and in being a user of tripbod.com you are agreeing to our policies and terms which states you must declare all income generated through your activity on this website.